Privacy Policy

Core Balance Wellness LLC
Website: corebalancewellness.com
Effective Date: 10/01/2025
 

1. Introduction

This Privacy Policy governs your use of all online interfaces and digital properties owned and controlled by Core Balance Wellness LLC (“we,” “us,” “our,” or “Core Balance Wellness”). This includes our website, www.corebalancewellness.com (the “Site”), and any related online services, products, websites or platforms we operate (collectively, the “Services”).

By accessing or using the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of the Site and Services.

We may update this Privacy Policy at any time. Any changes will be posted on corebalancewellness.com, and updates become effective 30 days after posting. Continued use of the Services after the effective date constitutes acceptance of the revised Policy. We encourage you to review this page regularly.
 

2. How We Share Your Information

2.1 Marketing and Advertising Partners

We may share de-identified or aggregated information with select marketing partners for analysis, advertising optimization, and similar purposes.

2.2 Healthcare-Related Service Providers

We work with certain healthcare-related service partners—such as pharmacies, laboratories, and clinical support entities—to facilitate care. These partners:

• Are bound by healthcare privacy laws and regulations

• May access only the information required to perform their duties

• Must maintain compliance with all applicable regulations

• Must protect your health information

• May maintain their own privacy policies and terms

2.3 Legal Compliance and Protection

We may access or disclose information if necessary to:

• Comply with laws, regulations, legal processes, or valid requests

• Enforce our policies, Terms of Use, or agreements

• Investigate potential violations

• Protect the rights, property, or safety of Core Balance Wellness, our users, or the public

• Support fraud prevention, risk management, and security operations

• Maintain legally required records for seven (7) years

2.4 Business Transactions

If Core Balance Wellness undergoes a merger, acquisition, divestiture, restructuring, or sale of assets, your information may be transferred as part of the transaction—including medical records (retained for seven years), account information, service history, and contact details.

2.5 Public Interactions and Testimonials

Our Site may allow you to:

• Submit testimonials

• Post comments or reviews

• Participate in public forums or community discussions

Any information you make public may be visible to others.
You may request removal of public content by emailing info@corebalancewellness.com.

2.6 Your Consent

We may share information in ways you explicitly authorize, including with independent healthcare providers you choose to consult.

For questions on information-sharing practices, contact info@corebalancewellness.com.
 

3. Aggregate and De-Identified Data

We may create aggregated or de-identified datasets that no longer contain information that identifies you personally. We may use this data for:

• Research

• Service optimization

• Marketing

• Analytics

• Healthcare quality improvement

De-identified data may be retained beyond the standard seven-year retention period.

4. Retention of Your Information

We retain personal information, including medical records, for seven (7) years from your last interaction, in accordance with healthcare regulations. Retention may be extended if required by law or necessary to:

• Resolve disputes

• Enforce agreements

• Fulfill regulatory obligations

Residual copies may remain briefly in secure backup storage until automatically deleted.

Questions about retention? Contact info@corebalancewellness.com.
 

5. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Obtain a copy of your data

• Restrict or object to certain processing

• Opt out of marketing communications

To exercise your rights, email support@corebalancewellness.com.

Some data is essential to providing healthcare services; restricting its use may limit your ability to use certain parts of our Services.
 

6. Use of Artificial Intelligence Technologies

We use AI technologies to improve service efficiency, support, and platform functionality. AI is used for:

• Customer support enhancement

• Administrative task automation

• General usage analysis

All medical decisions remain solely with independent licensed healthcare providers.

AI systems and third-party AI partners must comply with all applicable healthcare privacy and security standards.

Questions? Contact info@corebalancewellness.com.
 

7. Information Collected from Social Media and External Platforms

If you interact with corebalancewellness.com through social media (e.g., likes, comments), we may receive public information such as your name and comments.

We maintain strict separation between social media engagement and your protected health information.

If you connect external apps (e.g., fitness trackers) to our Services:

• Connections follow the same privacy/security protocols

• You may disable these connections anytime

• Health data from these apps is retained per healthcare regulations

For help managing external connections, contact info@corebalancewellness.com.
 

8. Third-Party Platforms and External Applications

If you log in using a third-party authentication service or connect external apps (e.g., fitness trackers), those platforms may share certain data with us depending on your permissions.

You may disable these connections at any time.

Review the privacy policies of third-party platforms for details on their data practices.
 

9. Minors Under the Age of 18

Our Services are intended for adults 18+. We do not knowingly collect information from minors.

If we discover we have unintentionally collected information from a minor under 18, we will delete it promptly.

Parents or guardians may contact info@corebalancewellness.com for assistance.
 

10. Security of Your Personal Information

We use multiple layers of security, including:

• SSL encryption

• Firewalls

• Identity authentication mechanisms

• Strict access controls

We safeguard medical information under healthcare-grade security standards and retain all records for seven (7) years.

If you suspect unauthorized account access, contact info@corebalancewellness.com immediately.
 

11. Your State Privacy Rights

Residents of states with enhanced privacy laws—such as CA, CO, CT, DE, FL, IN, IA, MT, OR, TN, TX, UT, and VA—may have additional rights, including:

• Access

• Deletion

• Correction

• Data portability

• Opt-out of certain processing

12. California Consumer Privacy Act (CCPA) Rights

California residents have the right to:

• Know what personal information is collected and how it is used

• Request access to or deletion of personal information

• Opt out of non-essential data sharing

We do not sell personal information.

Requests may be submitted to info@corebalancewellness.com.
 

13. Your Right to Non-Discrimination

You will not be discriminated against for exercising your privacy rights. However, certain choices may impact access to healthcare services if essential data is withheld.
 

14. Cross-Border Transfers

Our Services are intended exclusively for U.S. residents. All information is:

• Stored in the United States

• Processed under U.S. healthcare privacy regulations

• Maintained by U.S.-based systems and providers
   

15.1 International Access Notice

We do not offer services to individuals outside the United States. We may use technical measures to verify U.S. location.

For questions, contact info@corebalancewellness.com.
 

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: info@corebalancewellness.com
Mailing Address:
Core Balance Wellness LLC
2609 E 14th Street, Suite 396
Brooklyn, NY 11235
Phone: 718-303-0054